27 - 30 March, 2017
Radisson Blu Cebu, Philippines

Main Conference Day 2 - 29th March, Wednesday

8:50 - 9:00 Opening Session

9:00 - 10:30 Executive Roundtables

In this breakout session, rotate among 3 roundtables to discuss management strategies with your peers. Share experiences, debate tactics to overcome challenges and bounce ideas off each other to brainstorm for innovative solutions within your control.
Each roundtable discussion lasts 25 mins, with a 15-min break before the last.

Roundtable 1 Critical Considerations in Vessel Design
Roundtable 2 Sustaining Optimum Long-Run Vessel Health
Roundtable 3 Practical Crew Management Strategies

10:30 - 11:00 Morning Coffee & Networking Break

11:00 - 11:45 Pushing the Frontiers of Asian Ferry Services with Trailblazing Modernization & Future-Ready Mindsets at Archipelago Philippine Ferries Corporation

Ms Mary-Ann Pastrana - Executive Vice President, Archipelago Philippine Ferries Corporation
45 million people a year utilize the Philippines’ maritime corridors as part of tourism, commute or to transport goods. Yet supply falls far short of demand, and quality and reliability of service has much room for improvement. In this niche the APFC, who operates the FastCat fl eet, is challenging boundaries across the industry. Today, the AFPC owns and operate’s some of some of the nation’s most advanced vessels, modernized ports, and is pushing for seamless sea-land connectivity. What are its visions for the future of transport in the Philippines? Hear the myriad possibilities in this future-oriented session - and what is needed to get there.

  • Visualizing the future of Asian ferry service:
  • Digitally-connected commutes, seamless sea-air transitions, affordable comfort for all unquestionable reliability
  • Towards cultivating change in the ferry industry for collective transformation
  • Bridging the gap: Industry needs for state-wide modernization

Ms Mary-Ann Pastrana

Executive Vice President
Archipelago Philippine Ferries Corporation

11:45 - 12:30 Leading the Way in Ferry Excellence with Indonesia’s Safest, Highest-Performing Inter-island Ferries at Scoot Fast Cruises

Russell Wilson - Owner & CEO, Scoot Fast Cruises
With a 10-year accident-free track record, Scoot Fast Cruises is miles ahead of its counterparts. What’s the secret? Find out in this session delivered by an operator that has won won Indonesia’s Leading Cruise Operator Award for 6 years running since 2010.

  • Translating 35 years in the Australian passenger ferry industry to exponential success in Indonesia from 2004 to present
  • What is the Scoot Fast secret to achieving a 10- year accident-free track record?
  • Proactive approaches in risk-reduction through laser-focused maintenance and passenger positioning to minimize danger
  • Evolving into a one-stop solution for travellers: Developing multi-party partnerships including diving, snorkelling, island and beach tours and ground transfers
  • Securing customer confi dence and loyalty through maximum crew effi ciency and service quality

Russell Wilson

Owner & CEO
Scoot Fast Cruises

12:30 - 13:30 Lunch & Networking

13:30 - 14:15 Sustaining Business Improvement with Holistic People-First Management Approaches at Lomprayah Ferries

Mr Korn Piankoh - Acting Fleet Vice President, Lomprayah Ferries
In the Land of Smiles, countless operators ferry tourists to and from popular islands like Koh Samui and Koh Phang Nga daily. Yet among the competition, few operators are as far advanced as Lomprayah Ferries – Thailand’s first, and still the only, catamaran operator. In this session discover behind-the-scenes crew and vessel management approaches used by the people setting the gold standard in ferry operations in Thailand.

  • How does the world’s first ISO 9001:2008 certified catamaran operator sustain growth today?
  • Comprehensive KPI monitoring: Integrating the financial perspective, customer perspective internal process perspective and a learning mindset
  • Lomprayah’s approach for deploying top management vision & mission throughout the organization
  • How does Lomprayah’s competency system and 360 degree evaluation achieve constant personnel improvement?

Mr Korn Piankoh

Acting Fleet Vice President
Lomprayah Ferries

14:15 - 15:00 The Power of Merger: Milestone Decision-Making at 2GO Travel

Mr Lito Salvo - General Manager of SuperCat, 2GO Travel
Formed by the conglomeration of several major ferry and shipping companies, all of which have long and distinct histories, 2GO Travel today is one of the most signifi cant vessel operators in the Philippines. In this session hear major milestones in the company’s growth trajectory, learn decisions that ensured the company’s continuity and growth, and discover key management strategies to deliver services that meet diverse market needs.

Mr Lito Salvo

General Manager of SuperCat
2GO Travel

15:00 - 15:30 Afternoon Tea & Networking Break

8:00 - Capturing Full Business Potential with Dynamic Partnerships & Integrated Digital Services at Raja Ferry Port

Mr Apichone Chayopas - Business Development Director, Raja Ferry Port
Over the past 34 years, Raja Ferry Port has expanded from a small ferry operator to to a stock exchange listed owner of a private wharf. Today, it owns 2 of Thailand’s highest-traffic ports, Donsak and Koh Samui, and its ferries additionally ply the Koh Phangan port. What critical decisions contributed to this phenomenal transformation, and what are future plans? Hear directly from Raja Ferry Port’s Head of Business Development in this session.

  • How does integrating ferry services with port management help Raja Ferry Port sustain its position at the forefront of Thailand’s ferry industry?
  • Eradicating travel bottlenecks with smart booking management systems and unifi ed seaair travel connectivity
  • More than a ferry service: Enhancing travel with fast, high-quality quayside F&B for a premium tourist experience
  • Standing out from the rest: How does evolving into a complete solution for vessel owners via maintenance and repair services and spare parts warehousing expand Raja Ferry Port’s business?

Mr Apichone Chayopas

Business Development Director
Raja Ferry Port

  • Strengthening relationships between ferry operators and flag-state control authorities for greater maritime integration and productive debate
  • Propelling industry-wide progress through collaborative support in financing, legislation and ferry operations
  • Working with the harbormaster: Improving port/terminal management for greater passenger safety and transit efficiency
  • Scalability, affordability and regulatory climates: Debating the critical considerations in transferring lessons and solutions from the developed world to ASEAN ferries

Ms Mary-Ann Pastrana

Executive Vice President
Archipelago Philippine Ferries Corporation

Mr Kemal Heryandri

Head of Research & Development,
Indonesian RO-RO Owners Association

Mr Apichone Chayopas

Business Development Director
Raja Ferry Port